Skip to main content
Screenshot of mapbox map

Care Sector Demand Map

Providing data on current NDIS and Aged Care participation levels, spending, and services, to help inform provider business decisions and encourage growth in areas where it's needed. Broader provider coverage can strengthen markets and ensure people are able to access the care they need now and, into the future.

View demand map
Screenshot of the demand map on a mac desktop machine

Gain local, actionable insights for your business

  • 01

    Explore the usage of care in different areas

    Find out which services and supports have been used and by how many people - can your organisation tailor services to regional needs?

  • 02

    Navigate spending patterns

    Understand the supports people in the care sector are currently using to support organisations in planning for the future.

  • 03

    Inform strategic workforce planning

    Anticipate future workforce with the estimated number of workers required to meet demand needs in your area.

Screenshot of the demand map on a mac desktop machine
Screenshot of mapbox map

Find out where your services are needed.

View demand map

Frequently asked questions

What do the NDIS Service Types refer to?

  • NDIS participant spending is broken down across 12 categories. These categories group the NDIS registration groups for simplicity and modelling robustness. Details on which registration group maps to which website service type can be found on the NDIS Registration Groups page.
  • Most NDIS participants receive supports in more than one service type so summing the type counts will result in double counting. The number of individuals being supported in the specified region is available at the top of the ‘current’ data section.

What can you tell me about NDIS workforce estimates?

  • Currently there isn’t any data on the number of jobs or workers in the NDIS to inform workforce forecasts and future planning. To produce this forecast, the model estimates the NDIS workforce through analysis of participant spending and assumptions on the portion of NDIS payments paid as labour costs.
  • Workforce estimates are provided for occupation groups. Some occupations with low numbers and/or more uncertainty about the specific occupation have been grouped together. For example, "other worker" includes occupations such as domestic cleaners, garden labourers and interpreters.
  • To estimate workforce, the model calculates the full-time equivalent (FTE) workforce through analysis of scheme expenditure at the line-item (detailed service description) level.

How are the NDIS forecasts calculated? I'm after the technical details.

  • The NDIS forecast demand model for the Care Sector Demand Map incorporates participant forecasts by category type (i.e. age, disability, and Supported Independent Living (SIL) status) and Statistical Areas Level (SA3s).
  • The participant categories align with the NDIA’s Annual Annual Financial Sustainability Review (AFSR) , including population growth and forecasts.
  • The most recent financial year data of participants in the scheme is then weighted to account for participant growth in future years.
  • Budgets are inflated in future years consistent with NDIA’s Annual Financial Sustainability Review (AFSR) to incorporate increases in wages and capital costs and any other movements.
  • Analysis on current expenditure by participant category then converts demand for NDIS supports into monetary demand by service type.
  • To ensure forecasts reflect future demand rather than likely expenditure and usage, adjustments are made for areas with low utilisation (where participants have spent less of their NDIS funding than expected). These adjustments are informed by analyses of expenditure and workforce usage (e.g. physiotherapy) against the same participant groups in mature and metropolitan regions.

For the NDIS, what's at the location? The participant or service?

Location data is based on the home address of the NDIS participant. For some support categories, participants are likely to travel to other areas whilst others may be provided in their home.

How are NDIS providers classified?

  • NDIS providers are individuals or organisations (i.e. ABN’s) that deliver a support or service to a participant of the NDIS.
  • For the purposes of the Care Sector Demand Map, an ‘active’ provider delivered at least one service to a participant during the year.
  • Providers can be registered with the NDIS Quality and Safeguards Commission (NDIS Commission) or unregistered.
  • Counts of registered and unregistered providers who have provided a service in the area are provided by service type in the Care Sector Demand Map. Providers delivering services across multiple types will be counted more than once in the provider table.
  • Unregistered provider counts should be treated with caution due to possible inaccuracies in ABN information entered for plan and self-managed participants.
See all FAQs
Screenshot of mapbox map

For information explaining the Care Sector Demand Map

View About page